Health insurance - Continentale BKK

Privacy policy

General
Continentale BKK takes the protection of personal data very seriously. We want you to know when we store which data and how we use it. All data collected by us is subject to social data protection in accordance with the German Social Code (SGB). Data collected and stored for participation in offers on the website are subject to the data protection rules of the German Telemedia Act (TMG). We collect and use your personal data exclusively within the framework of these regulations. We have taken technical and organisational measures to ensure that the regulations on data protection are observed both by us and by external service providers. With regard to the terms used, we refer to the definitions in Article 4 of the General Data Protection Regulation (DSGVO).

Responsible
Continentale Company Health Insurance Fund
Chairman of the Board
Sengelmannstr. 120 | 22335 Hamburg

Data Protection Officer
Continentale Company Health Insurance Fund
Data Protection Officer
Sengelmannstr. 120 | 22335 Hamburg

Types of data processed

Inventory data (e.g., names, addresses).
Contact details (e.g., email, phone numbers).
Content data (e.g., text input, photographs, videos).
Usage data (e.g., web pages visited,
Interest in content, access times).
Meta/communication data (e.g., device information, IP addresses).

Purpose of the processing

Provision of the online offer, its functions and contents.
Responding to contact requests and communicating with users.
Safety measures.
Reach measurement/marketing

Personal data
Personal data is information that can be used to find out your identity. This includes, for example, information such as your first and last name, address, postal address and telephone number.

This privacy policy informs you about the nature, extent and purpose of the personal data we collect and use when you visit our website.

In accordance with Art. 13 DSGVO, we inform you of the legal basis for our data processing. If the legal basis is not mentioned in the privacy policy, the following applies: The legal basis for obtaining consent is Art. 6(1)(a) and Art. 7 DSGVO, the legal basis for processing for the performance of our services and implementation of contractual measures as well as answering enquiries is Art. 6(1)(b) DSGVO, the legal basis for processing for the performance of our legal obligations is Art. 6(1)(c) DSGVO, and the legal basis for processing for the protection of our legitimate interests is Art. 6(1)(f) DSGVO. In the event that vital interests of the data subject or another natural person make processing of personal data necessary, Art. 6 (1) (d) DSGVO serves as the legal basis.

If you are under 16, we require the consent of your parents or legal guardians. Otherwise, you may not send us any data.

Use for information
In principle, you can use our online offer without disclosing your identity if you only wish to obtain information on azubi.continentale-bkk.de and do not log in, register or transmit any other information on the website.

In this so-called "use for information", data is only collected that your browser transmits to enable you to visit our website.

This is e.g.

IP address,
Date and time of the request,
Content of the request (concrete page)

Right to information, deletion and revocation
You have the right to request confirmation as to whether data in question is being processed and to information about this data as well as further information and a copy of the data in accordance with Art. 15 of the GDPR.

In accordance with Art. 16 DSGVO, you have the right to request the completion of data concerning you or the correction of incorrect data concerning you.
In accordance with Article 17 of the GDPR, you have the right to demand that the data concerned be deleted without delay or, alternatively, to demand restriction of the processing of the data in accordance with Article 18 of the GDPR.
You have the right to request to receive the data concerning you that you have provided to us, in accordance with Art. 20 of the GDPR, and to request that it be transferred to other data controllers.
You have the right to revoke your consent pursuant to Art. 7 (3) DSGVO with effect for the future.
You can object to the future processing of data concerning you in accordance with Art. 21 DSGVO at any time. The objection can be made in particular against the processing for purposes of direct advertising
You also have the right to lodge a complaint with the competent supervisory authority in accordance with Art. 77 DSGVO.

Our supervisory authority for data protection is:
Federal Commissioner for Data Protection and Freedom of Information (BfDI)
Graurheindorfer Str. 153 | 53117 Bonn
Phone: +49(0)228 997799-0
E-mail: | De-Mail:

Cooperation with processors and third parties
If, in the course of our processing, we disclose data to other persons and companies (processors or third parties), transmit it to them or otherwise grant them access to the data, this will only be done on the basis of a legal permission (e.g. if a transmission of the data to third parties, such as to payment service providers, is required for the performance of the contract pursuant to Art. 6 (1) lit. b DSGVO), you have consented, a legal obligation provides for this or on the basis of our legitimate interests (e.g. when using agents, web hosts, etc.).

If we commission third parties with the processing of data on the basis of a so-called "order processing agreement", this is done on the basis of Art. 28 DSGVO.

Processing in a third country
We do not process data in a third country.

Hosting and e-mail dispatch
The hosting services used by us serve to provide the following services: Infrastructure and platform services, computing capacity, storage space and database services, e-mail dispatch, security services and technical maintenance services, which we use for the purpose of operating this online offer.

In doing so, we or our hosting provider process inventory data, contact data, content data, contract data, usage data, meta data and communication data of customers, interested parties and visitors of this online offer on the basis of our legitimate interests in an efficient and secure provision of this online offer pursuant to Art. 6 (1) lit. f DSGVO in conjunction with Art. 28 DSGVO (conclusion of a contract processing agreement). Art. 28 DSGVO (conclusion of order processing agreement).

Collection of access data and log files
We, or rather our hosting provider, collect data on the basis of our legitimate interests within the meaning of Art. 6 para. 1 lit. f. DSGVO, we collect data about each access to the server on which this service is located (so-called server log files). The access data includes the name of the website accessed, file, date and time of access, amount of data transferred, notification of successful access, browser type and version, the user's operating system, referrer URL (the previously visited page), IP address and the requesting provider.

Log file information is stored for security reasons (e.g. to clarify acts of abuse or fraud) for a maximum of 7 days and then deleted. Data whose further storage is required for evidentiary purposes is exempt from deletion until the respective incident has been finally clarified.

Social media
We maintain online presences within social networks and platforms in order to be able to communicate with the customers, interested parties and users active there and to inform them about our services there. When calling up the respective networks and platforms, the terms and conditions and data processing guidelines of their respective operators apply.

Unless otherwise stated in our privacy policy, we process users' data if they communicate with us within the social networks and platforms, e.g. write posts on our online presences or send us messages.

Integration of services and contents of third parties
Within our online offer, we use content or service offers of third-party providers on the basis of our legitimate interests (i.e. interest in the analysis, optimisation and economic operation of our online offer within the meaning of Art. 6 para. 1 lit. f. DSGVO) content or service offers from third-party providers in order to integrate their content and services, such as videos or fonts (hereinafter uniformly referred to as "content").

This always assumes that the third-party providers of this content are aware of the IP address of the user, as without the IP address they would not be able to send the content to their browser. The IP address is therefore necessary for the display of this content. We endeavour to only use content whose respective providers only use the IP address to deliver the content. Third-party providers may also use so-called pixel tags (invisible graphics, also known as "web beacons") for statistical or marketing purposes. The "pixel tags" can be used to evaluate information such as visitor traffic on the pages of this website. The pseudonymous information may also be stored in cookies on the user's device and may contain, among other things, technical information about the browser and operating system, referring websites, time of visit and other information about the use of our online offering, as well as being linked to such information from other sources.

Liability for links
Our offer contains links to external websites of third parties, on whose contents we have no influence. Therefore, we cannot assume any liability for these external contents. The respective provider or operator of the pages is always responsible for the content of the linked pages. The linked pages were checked for possible legal violations at the time of linking. Illegal contents were not recognisable at the time of linking. However, permanent monitoring of the content of the linked pages is not reasonable without concrete indications of a legal violation. If we become aware of any infringements of the law, we will remove such links immediately.

Our online offer contains links to other websites. We have no influence on whether their operators comply with data protection regulations.

System security
We shall take appropriate technical and organisational measures to ensure a level of protection appropriate to the risk in accordance with Article 32 of the GDPR, taking into account the state of the art, the costs of implementation and the nature, scope, context and purposes of the processing, as well as the varying likelihood and severity of the risk to the rights and freedoms of natural persons.

The measures include, in particular, ensuring the confidentiality, integrity and availability of data by controlling physical access to the data, as well as the access, input, transfer, assurance of availability and separation of the data. We also have procedures in place to ensure the exercise of data subjects' rights, deletion of data and response to data compromise. Furthermore, we already take the protection of personal data into account in the development and selection of hardware, software and procedures, in accordance with the principle of data protection through technology design and through data protection-friendly default settings (Art. 25 DSGVO).

Cookies

Matomo (formerly Piwik)

Our website uses the web analytics service Matomo. Matomo is an open source solution.

Matomo uses "cookies." These are small text files that your web browser stores on your terminal device and which enable an analysis of website usage. Information generated by cookies about the use of our website is stored on our server. Before storage, your IP address is anonymised.

Cookies from Matomo remain on your terminal device until you delete them.

The setting of Matomo cookies is based on Art. 6 para. 1 lit. f DSGVO. As the operator of this website, we have a legitimate interest in the anonymised analysis of user behaviour in order to optimise both our website and, where applicable, advertising.

No information about the use of this website stored in the Matomo cookie is passed on. The setting of cookies by your web browser can be prevented. However, some functions of our website may be restricted as a result.

You can deactivate the storage and use of your data here. Your browser sets an opt-out cookie, which prevents the storage of Matomo usage data. If you delete your cookies, the Matomo opt-out cookie will also be removed. When you visit our website again, the opt-out cookie must be set again to prevent the storage and use of your data.

You may choose to prevent this website from aggregating and analysing the actions you take here. Doing so will protect your privacy, but will also prevent the owner from learning from your actions and creating a better experience for you and other users.

Google Analytics

Nature and scope of the processing
We use Google Analytics from Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, as an analysis service for the statistical evaluation of our online offer. This includes, for example, the number of times our online offer is called up, sub-pages visited and the length of time visitors spend on the site.
Google Analytics uses cookies and other browser technologies to evaluate user behaviour and recognise users.
This information is used, among other things, to compile reports on website activity.

Purpose and legal basis
The use of Google Analytics is based on your consent in accordance with Art. 6 para. 1 lit. a. DSGVO and § 25 para. 1 TTDSG.
We intend to transfer personal data to third countries outside the European Economic Area, in particular the USA. In cases where no adequacy decision of the European Commission exists (e.g. in the USA), we have agreed with the recipients of the data on other appropriate safeguards within the meaning of Art. 44 et seq. DSGVO. These are - unless otherwise stated - standard contractual clauses of the EU Commission pursuant to Implementing Decision (EU) 2021/914 of 4 June 2021. You can view a copy of these standard contractual clauses at https://eur-lex.europa.eu/legal-content/DE/TXT/HTML/?uri=CELEX:32021D0914&from=DE.
In addition, before such a third country transfer, we obtain your consent in accordance with Art. 49 Para. 1 Sentence 1 lit. a. DSGVO, which you give via the consent in the Consent Manager (or other forms, registrations, etc.). We would like to point out that in the case of third country transfers, there may be unknown risks in detail (e.g. data processing by security authorities of the third country, the exact scope of which and its consequences for you we do not know, over which we have no influence and of which you may not become aware).

Storage period
The concrete storage period of the processed data cannot be influenced by us, but is determined by Google Ireland Limited. Further information can be found in the privacy policy for Google Analytics: https://policies.google.com/privacy.

Google Tag Manager

Nature and scope of the processing
We use Google Tag Manager from Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google Tag Manager is used to manage website tags through one interface and allows us to control the precise integration of services on our website.
This allows us to flexibly integrate additional services to evaluate user access to our website.

Purpose and legal basis
The use of Google Tag Manager is based on your consent in accordance with Art. 6 para. 1 lit. a. DSGVO and § 25 para. 1 TTDSG.

Health insurance
in Germany

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